Refund & Cancellation Policy

LAST REVISION: 05-05-2024

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

1. Overview

This Refund and Cancellation Policy outlines the terms under which refunds and cancellations can be requested and processed for our services/products. By engaging with our services, you agree to the terms outlined herein.

2. Eligibility for Refunds

1. Products/services that are defective or not as described.
2. Billing errors.
3. Failure to deliver products/services as per the agreed terms.

Requesting a Refund

1. Clients must submit a refund request within 30 days of the purchase date.
2. Requests should be made in writing via email to accounts@servius.in, including: Proof of purchase (invoice or receipt).
3. A detailed description of the reason for the refund.

Processing Refunds

1. Approved refunds will be processed within 14 business days.
2.Refunds will be issued to the original payment method used at the time of purchase.

Cancellation Terms

1. Clients may cancel their services with a notice period of at least 14 days prior to the scheduled service start date without incurring a cancellation fee.
2. Cancellations made less than 14 days before the scheduled service will incur a cancellation fee of 20% of the total contract value.

How to Cancel

Cancellation requests must be submitted in writing via email to accounts@serviys.in and should include:Your company name, The service/product being canceled. The reason for cancellation.

Force Majeure

n the event of unforeseen circumstances (natural disasters, etc.) that prevent the fulfillment of services, both parties will work together to find an equitable solution.

Contact Information For any questions regarding our Refund and Cancellation Policy, please contact us at:

1. Email: accounts@servius.in
2. Phone: 0755-4203580

Policy Changes

We reserve the right to update this policy at any time. Any changes will be communicated to our clients via email or through our website.